The article I linked to says otherwise.
We all know there are hateful people in this world who do NOT hurt because they were hurt but because they truly enjoy seeing people hurt. It's a hard concept to internalize and it seems unreal. But the truth of the matter is we don't ever really know someone's motivation unless they tell us. I have only had one experience with a troll, a very long time ago, and I didn't handle it well. I actually believe it was a family member, which really is a whole other ball of yarn, but what should we do when someone comes out of the woodwork? How do we live with them peaceably? After a little bit of research on the different types of personalities the article mentions I have a few ideas.
(1) Have a support system in place. I used to think I was a lone blogger as well, but now I know if I need reassurance about a post there are a multitude of people I could ask. Have that in place before a troll ever decides to drop in. Then when they do you can rely on these people to help you through the situation.
(2) Believe in your writing. No, not everything we put out here on the web is awesomeness, but it is still us. We have good and bad writing days, and that is okay! But know without a doubt that you have a right to share your thoughts, your writing, your ideas, and your story. Not everyone is going to agree with you, and decent individuals will dialogue not attack.
(3) Don't react. When a troll leaves a comment on your site try not to become defensive. What if it's not a troll? What if it is someone with a point, and they just stated it badly. Compare what they said against what the other comments said about the post. And if you need to ask a friend to read through and see if there is any valid points you need to be aware of.
(4) Don't respond. This was a hard one for me. I wanted to DO something about these trolls, but the truth of the matter is they enjoy seeing you hurt. They want you to respond so they can hurt you some more. They do not want to understand your point of view, and they are not interested in finding an amicable middle ground. They want the control, they want you to hurt, and they are going to be happy about it. Depending on what they originally commented you may want to delete their words completely. If you do leave the comment there, remind your friends not to respond, as well.
(5) Don't remember. When people say hateful things it is not in the spirit to help. Do not allow those words to take a foothold in your life. Let them go and move on. Do not allow them to question who you are, or what you do in any way. Release them to God and let Him take care of them.
I know when trolls leave comments that are nasty it can hurt. I hope if it happens you will remember these few things. You may not be able to stop them from being on your blog, but you can put defenses up to keep them from getting to you. Bless you, friend.